TrackFleet Privacy Policy
Last updated: January 2026
1. Introduction
TrackFleet (“we”, “us”, “our”) is committed to protecting your privacy and handling personal data responsibly. This policy explains how we collect, use, store and share personal information when you use our website or contact us, in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
2. Who We Are (Data Controller)
For the purposes of data protection law, TrackFleet is the data controller of personal information collected through this website. If you have questions about this policy or how your data is used, contact us using the details in Section 12.
3. Information We Collect
We may collect the following categories of personal information:
- Contact details: name, email address, and any information you include in messages sent via our contact form or email.
- Business information (optional): company name, fleet details, or operational information you provide voluntarily.
- Technical and usage data: device or browser information, approximate location, pages visited, and IP address, typically for security and analytics.
4. How We Use Your Information
We use personal information to:
- respond to enquiries and provide support
- provide access to downloads and resources, including purchased digital products where applicable
- send relevant service communications
- maintain website security and performance
- understand how the website is used and improve content and user experience
5. Legal Basis for Processing
We process personal data using one or more of the following legal bases:
- Consent — where you choose to contact us or submit information
- Legitimate interests — to operate, secure and improve our website and services, and to respond to enquiries
- Contract / pre-contract steps — where processing is necessary to provide requested services, downloads, purchases or support
- Legal obligation — where we must retain or disclose information to comply with law
6. Cookies and Analytics
We use cookies and similar technologies to help the website function and to understand usage. We use analytics tools, such as Google Analytics, to measure traffic and improve the site. Analytics may collect information such as pages visited, time on page, device or browser type, and IP-based signals for security and measurement.
You can manage cookies through your browser settings. Restricting some cookies may affect website functionality.
7. Sharing Your Information
We do not sell, rent or trade your personal data. We may share limited information with trusted third-party service providers who help us operate the website and deliver services, such as:
- website hosting and infrastructure providers
- analytics providers, for example Google Analytics
- email and communications providers where applicable
- payment providers where relevant to purchases made via checkout on our site
These providers act as processors and are required to protect your information and use it only for the services they provide to us.
8. International Transfers
Some service providers may process data outside the UK. Where this occurs, we take steps intended to ensure appropriate safeguards are in place, such as contractual protections, in line with applicable data protection requirements.
9. Data Storage, Security and Retention
We use appropriate technical and organisational measures designed to protect personal data from unauthorised access, disclosure, alteration or destruction. No method of transmission or storage is 100% secure, but we work to protect information using reasonable safeguards.
We retain personal data only for as long as necessary for the purposes set out in this policy, including for legal, accounting or reporting requirements.
10. Your Rights
Under UK GDPR, you may have the right to:
- request access to your personal data
- request correction of inaccurate or incomplete data
- request deletion of your data where applicable
- object to processing or request restriction where applicable
- withdraw consent at any time where processing relies on consent
- request data portability in certain circumstances
- complain to the Information Commissioner’s Office (ICO)
To exercise a right, contact us using the details below. We may need to verify your identity before responding.
11. Children’s Privacy
TrackFleet is not intended for children and we do not knowingly collect personal data from children.
12. Contact Us
If you have any questions or requests about this privacy policy, please contact:
Email:
support@trackfleet.uk
Website:
www.trackfleet.uk
Address: TrackFleet, United Kingdom